Trusted Partner

Facilitating Product Adoption, at Scale

Medical device companies worldwide work with LeQuest to deliver scalable, simulation-based training to healthcare professionals.

Trusted by leading organizations worldwide
  • Philips
  • Genea Biomedx
  • CooperSurgical
  • GE HealthCare
  • Medtronic
  • Siemens
  • Bayer
  • MERCK
  • Erbe
  • ward 24-7
The Challenge

The Training Burden Behind Medical Device Adoption

Expensive Training Bottlenecks

Face-to-face training requires significant time from application specialists and customers, with travel and scheduling constraints adding further demands. As geographic coverage grows, these requirements become increasingly difficult to scale.

Regulatory Pressure

Requirements for documented, verifiable competency continue to evolve. Training programs must adapt to changes in regulations and device functionality, without rebuilding programs with each development.

Adoption Barriers

Healthcare professionals hesitate to use devices they haven't practiced on. Without repeatable, confidence-building training, unfamiliar equipment stays underutilized, and sales momentum slows after the deal closes.

Inconsistent Skills

Training delivered across different teams and regions can produce variations in how users operate the same device. Without a standardized training approach, it's difficult to monitor and verify whether devices are being used consistently across the customer base.

Our Approach

A Smarter Way to Deliver Device Training

LeQuest produces a digital twin of your medical device. Users can practice realistic workflows, on demand—developing competence before clinical use. For your company, this provides a scalable approach to customer training and compliance, complementing in-person training where it adds value.

01

Train at scale

Deliver device-specific training on demand, standardizing delivery across customers and regions.

02

Support Adoption

Empower users to develop competence in complex device workflows, with less reliance on in-person training.

03

Track Completion

View training metrics (from training utilization to certification status) across your entire customer base, at any time.

Our Process

Built With the Experts Behind the Device

LeQuest develops each module in direct collaboration with your product experts, ensuring the training accurately reflects the device and its intended use. This provides a level of device-specific training that generic e-learning content cannot offer.

Here's our approach, in three steps:

1

Understand the device

LeQuest works with your product experts to map device requirements.

2

Build the simulation

Each module reflects realistic clinical device use, facilitating real-world competence.

3

Support ongoing updates

LeQuest updates modules as product and market requirements evolve.

Desktop and laptop screens showing LeQuest digital-twin simulations of a syringe pump and an anesthesia machine
Key Benefits

Turn Training Into an Advantage

  1. Accelerate Product Adoption

    Prepare users before your device arrives. When GE Healthcare’s Aisys CS2 ventilator was introduced at Medisch Spectrum Twente, 100% of the anesthesia department completed training within four weeks, before the device entered clinical use—with higher confidence reported across the team.

  2. Reduce training costs

    Move repeatable training activities online and reserve on-site visits for complex clinical workflows that require them. In one anesthesia device introduction, LeQuest reduced application specialist handover time from 44 to 20 hours (a 55% reduction).

  3. Support compliance needs

    Provide customers with centralized records of completion and certification, simplifying audit readiness. At Diakonessenhuis, simulation training on Erbe’s VIO 300 D reached a 90% certification rate among OR assistants, with records generated automatically.

  4. Scale across markets

    Deliver consistent training across markets, localized to the relevant language and clinical context. LeQuest has deployed simulation trainings for both startups and multinationals across the globe, from the Americas and Europe to Asia and the Middle East.

The Platform

Platform Capabilities That Support Growth

Learning Portal

Healthcare professionals complete assigned training modules on demand, from any location. The Learning Portal can also integrate with learning management systems via LTI.

Management Portal

Assign training licenses, monitor progress, and track certification status in real time. Maintain one centralized training record.

Data and Insights

View training metrics to assess engagement with device education and identify areas where additional support may be required post-deployment.

Localization and Updates

Deliver training in multiple languages, with medically certified translations and relevant local procedural nuances. Update content as requirements evolve.

Testimonials

What Our Customers Say

From the hospitals and medical device companies LeQuest works with:

LeQuest's training has revolutionized our medical education at Amsterdam UMC, the largest Academic Center in the Netherlands. Within weeks, the team completed the virtual training, covering an impressive 70% of traditional clinical content. This streamlined handover processes, ensuring a quick and efficient transition.

LeQuest proved invaluable, enhancing the speed and quality of our medical training. The platform's efficiency saved both time and costs for our customer and for our Clinical team.

Most importantly, our customers appreciate the enhanced learning experience. LeQuest is now an integral part of our continuous education proposition, contributing to a higher standard of patient care. We're grateful for this partnership and anticipate continued success in our medical training initiatives.

Eric van Harten International Product Manager Anesthesia GE HealthCare
Get in Touch

Let's Talk

Medical device companies engage LeQuest at different stages, from preparing training for a device launch to scaling education, strengthening compliance documentation, and expanding into new markets.

Whatever the starting point, our team is available to help. Use the form below to reach out, and we'll connect you with the right person.

Talk to LeQuest

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