Version 18 November 2019

By visiting https://www.lequest.com, https://www.lequest.nl and by using our services provided through our website your personal information may be processed by LeQuest.

We value our relationship with you and respect your privacy, and for this purpose have this Privacy and Cookie Policy in place.

As we may be a processor of your personal information, we

  • Clearly specify the purpose for which we are processing the information and data, by means of this Privacy and Cookie Policy;
  • Limit data processing to the information that is required for our legitimate business purposes;
  • Where required, ask for explicit permission to process your personal information;
  • Take appropriate security measures to protect your personal information;
  • Will support requests related to your personal information, including requests related to reviewing the applicable personal information held by LeQuest, requests to change, delete, and transfer the data.

Scope and applicability

This Privacy and Cookie policy is applicable to personal information processed as a result of visiting one of our websites and does not apply to information that has been processed as a result of a contractual agreement, that LeQuest may have with a person or legal entity to perform its services. In case of a contractual agreement the general terms and conditions of LeQuest or a specific contractual agreement supersede these privacy and cookie policy where applicable.

Personal information collected by LeQuest

We collect information:

  • That you provide to us directly;
  • That your company, organization, or employer provides to us;
  • That is generated through your activities on our websites or our platform;
  • That we obtain under a contractual agreement with the parties we work with;
  • That we obtain from other sources.

We may collect the following categories of information, depending on the Services that you use:

  • Browsing information, including your IP address, and browser version;
  • Contact information, including your name, email address, phone number, mailing address, and other information that enables us to contact you;
  • Identification information, includes your name, email address, personnel number, and LTI identifier;
  • Training usage information, includes time and date of access, actions performed in the training, and training progress;
  • Professional information includes billing contract information, and bank account.
  • Information to identify individual users.

Cookies

We use common website management technologies called cookies. A cookie is a small data file, which often includes a unique but non-identifying code that is sent to your browser and stored on your computer’s hard drive. Cookies can be used to provide you with a tailored user experience and to make it easier for you to use the Websites upon a future visit. LeQuest will also use cookies to recognize you when you return to our Websites. Some of our cookies are “persistent,” or permanent, cookies, since they remain on your computer after you end your visit, or “session,” on our Websites.

We may use both session cookies and persistent cookies to better understand how you interact with our websites, to monitor use and web traffic on our websites, and to improve our websites and services.

We use a third-party tool to collect visitor data using cookies. Amongst other things, we store the visitor identity (e.g. based on form submission), domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

The kinds of cookies that are stored on your device depend on your choice in the consent message that pops up when entering the LeQuest website for the first time, and on your browser settings. When you have accepted the use of cookies initially, you may disable the use of cookies through your browser settings. Disabling cookies may impact the user experience of the websites and services of LeQuest.

Disclosing personal information

We may disclose your information to third parties, such as organizations that process information on behalf of LeQuest. We take steps to ensure that these organizations act only in line with our instructions and on our behalf, or otherwise use Personal Information as described in this Policy. Furthermore, we may disclose your information if required or permitted by law, or when we believe that disclosure is necessary to protect our rights, and/or to comply with a judicial proceeding, court order, subpoena, or other legal process served on us.

Your Legal Rights

In line with EU GDPR legislation, you have the right to see your information held by LeQuest. Where the personal information involved is not governed through a contractual agreement you are allowed to change the information held by LeQuest, request deletion, and request a transfer of the information to a third party. Also you have the right to be informed about what LeQuest does with the information.

We are happy to help you with any questions or complaints about our processing of your personal information. See below for our contact information

Security

The security of your personal information is very important to us. For this matter we have implemented technical, organizational, and procedural measures to protect your personal information against loss or any form of unlawful processing. Although we take all efforts to protect our information, due to the nature of Internet communications and evolving technologies we cannot guarantee that the information you provide us will remain free from loss, misuse, or alteration by third parties.

Third party websites

The LeQuest websites may contain links to other web sites operated by third parties not affiliated with LeQuest. The inclusion of any link to such third party site does not imply endorsement by LeQuest of those sites. We cannot guarantee that these third parties will handle your personal information in a secure and careful manner.

Policy changes

LeQuest may change or modify this Privacy and Cookie Policy from time to time. Your use of our Websites following any such change constitutes your agreement to follow and be bound by the Privacy and Cookie Policy, as changed. If we make any significant changes to our policies we will attempt to notify you prior to the date the modified policy takes effect.

Contact Information

LeQuest B.V.

Hofplein 20

Rotterdam, 3032 AC

The Netherlands

info@lequest.nl